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  • About us

Transform your culture with Noticing Normal

1). Raise awareness

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Learn how social factors can influence attitudes and behaviours in the workplace

2). Get specific

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Evaluate your workplace from an innovative social science perspective

3). Take action

3). Take action

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Create a culture that helps improve job satisfaction and work performance

Benefits of change

Patient experience

Patient experience

Patient experience

The plan on adult social care emphasizes that safety, protection from abuse and neglect, and delivering the appropriate standards of care are vitally important. To achieve this, a transparent and learning culture is necessary for services to deliver safe and effective care, leveraging social science insights to drive staff satisfaction improvement and facilitate workplace culture change.

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Staff satisfaction

Patient experience

Patient experience

Maintaining staff morale and improving recruitment and retention are increasingly challenging, particularly for senior care worker roles. To tackle these issues, social science insights suggest that along with better pay and conditions, a significant workplace culture change is essential for achieving staff satisfaction improvement. This cultural shift is also an important factor in enhancing the overall staff experience.

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Reduced costs

Patient experience

Reduced costs

Over the last 10 years, there has been a significant increase in upheld complaints regarding adult care services, often leading providers to face compensation and reimbursement costs amounting to £1000s. By leveraging social science insights, organizations can prioritize staff satisfaction improvement and foster a workplace culture change, which is crucial for avoiding errors that impact financial sustainability.

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