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Transform your culture with Noticing Normal

1). Raise awareness

Learn how social factors can influence attitudes and behaviours in the workplace

2). Get specific

Evaluate your workplace from an innovative social science perspective

3). Take action

3). Take action

Create a culture that helps improve job satisfaction and work performance

Benefits of change

Patient experience

Patient experience

Patient experience

The plan on adult social care states "safety, protection from abuse and neglect, and delivering the appropriate  standards of care are vitally important".


A transparent and learning culture is necessary for services to deliver safe and effective care.

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Staff satisfaction

Patient experience

Patient experience

Maintaining staff morale and improving recruitment and retention are increasingly challenging, particularly for senior care worker roles.


Along with better pay and conditions, workplace culture is also an important factor in improving staff experience.

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Reduced costs

Patient experience

Reduced costs

Over the last 10 years, more and more complaints about adult care services are being upheld, with providers often asked to pay £1000s in compensation and reimbursements.


Avoiding errors can make a vital difference in financial sustainability.

Learn more

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