About Noticing Normal

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Led by Dr Saj Malhi (a Consultant Psychiatrist), Noticing Normal started in 2017 as a Community of Practice at the Health Innovation Network. We brought together a diverse group of health care providers, regulators and charities to explore why staff in health services find it difficult to speak up about quality and error in the workplace. 

Through a series of workshops and focus groups, together with real-world insights, we have developed practical resources to help organisations identify and address the hidden challenges of 'normalisation' that are often overlooked in conventional improvement programmes.